Refund /Return Policy

No Refund 

No Exchange 

All Sales Final

US orders: Processing and shipping of an order is currently 1-day

All orders placed before 3 pm EST will be processed and shipped the same day

Anytime  after 3 pm EST will be processed and shipped the next business day 

 Please note

USPS is currently experiencing delays, so a delay may be expected during the delivery due to the pandemic. Your patience is greatly appreciated!

Tracking numbers for orders are sent by email/sms so you can stay in touch with tracking your package.


I am not responsible for lost, damaged, or stolen packages. Therefore, no refunds can be given in these cases. Thanks for your understanding.

⭐️⭐️⭐️⭐️⭐️⭐️


Active Wear

Swimwear

Jewelry 

Return Policy

Returns/Exchanges of unworn clothing items with original tags and packaging if initiated within 7 days of receiving all items in your order. If it is a split package order, the date you receive the final package will be the delivery date.

All swimwear, bodysuits, jewelry, and beauty products are final sale.

Return shipping is the customer's responsibility unless it was a shipping error on ZHR part. 

-Customer Should Email in the above stated time frame to customerservice@zhrnaturals.com

Once email is received you will then receive  further instructions for return or exchange 

Please Note :shipping is the customer responsibility unless error on ZHR Behalf 

  • Once the return is received and inspected for quality, a refund will be processed to your original form of payment. Please allow 3-5 business days from the day we receive the returned package to process.
  • You should see the refund within 2-3 business days, but times may vary depending on each bank.